Free standard shipping on the US order over $99.99
Processing & Delivery Time
Please allow 1–3 business days for order processing and preparation. US Standard shipping typically takes 7–12 business days.
Therefore, the total time from order placement to delivery is generally 8–15 business days.
Shipments are sent out Monday through Friday, excluding federal holidays, with the processing time not impacting the estimated delivery period.
Tracking Information
Your tracking information will be emailed to you once the order is in the hands of the carrier. Please allow 24-48 hours for the initial scan to update. If it has been over 48 hours since the carrier has picked up your package and there are still no updates, please contact customer service at leatherweekhelp@gmail.com.
Deliveries
Delivery times for each carrier choice is an estimate only. Most of our orders will be delivered within that time frame. If not, it is usually a circumstance beyond our control such as the weather or an unexpected carrier delay.
Please note:
1. Shipping charges are non-refundable.
2. Please be advised that unforeseen circumstances like strikes or inclement weather may affect the transit time of your package. For parcels subject to such events, we do not assume additional liability for any resulting delays.
3. Leather Week is not responsible for any order once it has been confirmed delivered from the carrier service. We are not responsible for lost or missing items once the order has been marked delivered. If the wrong address was initially provided, this is the responsibility of the customer.
4. During the peak holiday period (November through December), increased parcel volumes may result in delivery delays of 2–5 business days beyond standard shipping times. We recommend placing your orders early to ensure timely arrival.
5. Due to variations in product sizes and stock availability in different warehouses, your order may be split into multiple packages. Please don't worry; you can contact us via email to inquire about specific package details.
6. Leather Week is not responsible for any damaged packages if you can't provide the efficient photos or video. When you receive your package, if you find that it is damaged, please take a photo or record a video immediately as proof of return or exchange. Please include the outer box and remember to include the tracking number and the product in the box. Once you have all of the information, e-mail our customer support team and we will be happy to help you! Any further questions about this policy, please contact us at leatherweekhelp@gmail.com